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The EXIN SIAM® Foundation course provides a comprehensive introduction to Service Integration and Management – the practice of managing multiple service providers and integrating their services to deliver coherent, end-to-end IT services to the business.
Delivered over three days, the course covers SIAM concepts, terminology, roles, and governance structures. It explores the SIAM ecosystem model, the service integrator function, retained IT, and how to manage relationships and performance across complex multi-supplier environments.
SIAM Foundation is certified by EXIN and provides the foundation for the SIAM Professional qualification.
By the end of this course, you will be able to:
This course is suitable for:
There are no formal prerequisites. Familiarity with IT service management concepts is beneficial.
This course prepares you for the EXIN SIAM® Foundation examination.
All course materials are included in the course fee, including official SIAM Foundation courseware and practice exam questions.
EXIN SIAM Foundation is for IT professionals working in complex, multi-supplier environments. If your organisation relies on multiple service providers to deliver IT services, SIAM gives you the framework to manage that complexity effectively.
Have a look at when our next EXIN SIAM Foundation is running.
Get in touch to talk about arranging a private EXIN SIAM Foundation course for your organisation.
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We will never pack a course.
The maximum learners on our public courses will be 10.
We will run the course even with as few as 2 (and we can run it with just 1 for a slight premium).
Here’s the schedule of courses coming up:
| Date | Duration | Delivery | Location | Spaces |
|---|---|---|---|---|
| None currently scheduled | ||||
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