I’m now an ITIL 4 Master! 😃 I just wanted to send a quick note on how great your teachings were. Your passion and experience for ITIL and its practices is greatly appreciated and admired.
BrightOak is a global Service Management specialist delivering IT service management training, consultancy and transformation for our clients. Many years of real experience have enabled us to develop our best practice continual service improvement and governance models. We work with our clients to enable accelerated operational improvement initiatives and best practice governance.
We help our clients accelerate transformation programs to drive business improvement
Expert advice to help you navigate complex business challenges
Empowering your team with the skills they need to succeed.
Here are a few of the areas we specialise in:
We have a portfolio of over 250 courses so, if you don’t see what you’re looking for, get in touch.
I’m now an ITIL 4 Master! 😃 I just wanted to send a quick note on how great your teachings were. Your passion and experience for ITIL and its practices is greatly appreciated and admired.
Wanted to reach out to thank you again for the training – I really enjoyed it! And great news, I passed the ITIL v4 exam!!!
I am still on a ‘high’ from the Service Delivery Manager workshop I did with you, thank you again for giving us an unforgettable experience!
Just wanted to let you know I passed the DPI exam last Friday morning, thanks for your training and coaching as it enabled me to be successful in passing it first attempt.
Thank you for yesterday. Going to tell my manager and team how insightful the session was!
I really enjoyed it [the course], it was a tremendous help in preparing for the exam. I also appreciated the wonderful atmosphere you created during the sessions—it made the learning process even more enjoyable.
The tutor was able to always find understandable real life examples without extending the “stories” too much.
Thanks for the course content and presenting this week, was engaging and interesting.
… thank you for your tutoring for the ITIL V4 Foundation. I genuinely enjoyed it. It made 3 days of fairly dry material fun and most importantly informative!
Just a quick email to say thank you for delivering such an excellent ITIL 4 Foundation course. Your clear explanations and structured approach made a big difference in my understanding going into the exam. I finally got around to sitting the exam today and passed with a score of 95% – your teaching played a key role in that result.
Thank you for delivering a great course.
Hey Adam, I just rocked that ITIL exam at 80% thanks to your teaching and coaching!
Really appreciate the additional information and thanks again for a really enjoyable course.
Thanks for a great course.
Thanks Adam for the excellent training, all your tips and comments were invaluable during the exam.
Thanks for your time in introducing us to ITILv4 framework. I enjoyed the session and look forward to learning more about ITILv4.
Thanks so much for your guidance! The way you presented made the content much easier to absorb!!
Many thanks for the course over the last 2 days it has been extremely useful 😊
I just wanted to thank you for running a really informative ITIL foundation course, I took my exam yesterday and achieved a really high score; I’m really pleased with that!
Thank you very much for all your help with the course. It was really awesome and there were a lot of things I could take away to apply to my role.
😊 thank you again for being a wonderful trainer!
Just wanted to share with you that I was able to clear the ITIL 4 Foundation certification exam and the credit goes to you for having such an intriguing session for all the 3 days. 🙂
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Once upon a time, in a bustling city where glass skyscrapers kissed the sky and the hum of technology filled the air, there was a small park. This park was an oasis of greenery amidst the urban sprawl, home to a majestic oak tree that stood tall and proud. This oak had witnessed the city grow and evolve over many decades, and it had become a symbol of strength, wisdom, and resilience for the locals.
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And so, BrightOak Consultancy was born, with a mission to illuminate the path to success for businesses of all sizes, drawing on their wisdom and experience to help clients thrive in an ever-changing world. The majestic oak continues to stand as a reminder of their origins and their commitment to excellence.