Thanks for your time in introducing us to ITILv4 framework. I enjoyed the session and look forward to learning more about ITILv4.
BrightOak is a global Service Management specialist delivering IT service management training, consultancy and transformation for our clients. Many years of real experience have enabled us to develop our best practice continual service improvement and governance models. We work with our clients to enable accelerated operational improvement initiatives and best practice governance.
We help our clients accelerate transformation programs to drive business improvement
Expert advice to help you navigate complex business challenges
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We have a portfolio of over 250 courses so, if you don’t see what you’re looking for, get in touch.
Thanks for your time in introducing us to ITILv4 framework. I enjoyed the session and look forward to learning more about ITILv4.
Just a quick email to say thank you for delivering such an excellent ITIL 4 Foundation course. Your clear explanations and structured approach made a big difference in my understanding going into the exam. I finally got around to sitting the exam today and passed with a score of 95% – your teaching played a key role in that result.
Many thanks for the course over the last 2 days it has been extremely useful 😊
Thank you for yesterday. Going to tell my manager and team how insightful the session was!
Thank you for delivering a great course.
Thanks so much for your guidance! The way you presented made the content much easier to absorb!!
Thanks for a great course.
Really appreciate the additional information and thanks again for a really enjoyable course.
Just wanted to let you know I passed the DPI exam last Friday morning, thanks for your training and coaching as it enabled me to be successful in passing it first attempt.
I really enjoyed it [the course], it was a tremendous help in preparing for the exam. I also appreciated the wonderful atmosphere you created during the sessions—it made the learning process even more enjoyable.
😊 thank you again for being a wonderful trainer!
Thank you very much for all your help with the course. It was really awesome and there were a lot of things I could take away to apply to my role.
I am still on a ‘high’ from the Service Delivery Manager workshop I did with you, thank you again for giving us an unforgettable experience!
The tutor was able to always find understandable real life examples without extending the “stories” too much.
Thanks for the course content and presenting this week, was engaging and interesting.
Wanted to reach out to thank you again for the training – I really enjoyed it! And great news, I passed the ITIL v4 exam!!!
… thank you for your tutoring for the ITIL V4 Foundation. I genuinely enjoyed it. It made 3 days of fairly dry material fun and most importantly informative!
I’m now an ITIL 4 Master! 😃 I just wanted to send a quick note on how great your teachings were. Your passion and experience for ITIL and its practices is greatly appreciated and admired.
Just wanted to share with you that I was able to clear the ITIL 4 Foundation certification exam and the credit goes to you for having such an intriguing session for all the 3 days. 🙂
Hey Adam, I just rocked that ITIL exam at 80% thanks to your teaching and coaching!
Thanks Adam for the excellent training, all your tips and comments were invaluable during the exam.
I just wanted to thank you for running a really informative ITIL foundation course, I took my exam yesterday and achieved a really high score; I’m really pleased with that!
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