Thanks so much for your guidance! The way you presented made the content much easier to absorb!!
BrightOak is a global Service Management specialist delivering IT service management training, consultancy and transformation for our clients. Many years of real experience have enabled us to develop our best practice continual service improvement and governance models. We work with our clients to enable accelerated operational improvement initiatives and best practice governance.
We help our clients accelerate transformation programs to drive business improvement
Expert advice to help you navigate complex business challenges
Empowering your team with the skills they need to succeed.
Here are a few of the areas we specialise in:
We have a portfolio of over 250 courses so, if you don’t see what you’re looking for, get in touch.
Thanks so much for your guidance! The way you presented made the content much easier to absorb!!
I really enjoyed it [the course], it was a tremendous help in preparing for the exam. I also appreciated the wonderful atmosphere you created during the sessions—it made the learning process even more enjoyable.
😊 thank you again for being a wonderful trainer!
Many thanks for the course over the last 2 days it has been extremely useful 😊
Just wanted to let you know I passed the DPI exam last Friday morning, thanks for your training and coaching as it enabled me to be successful in passing it first attempt.
The tutor was able to always find understandable real life examples without extending the “stories” too much.
Just a quick email to say thank you for delivering such an excellent ITIL 4 Foundation course. Your clear explanations and structured approach made a big difference in my understanding going into the exam. I finally got around to sitting the exam today and passed with a score of 95% – your teaching played a key role in that result.
… thank you for your tutoring for the ITIL V4 Foundation. I genuinely enjoyed it. It made 3 days of fairly dry material fun and most importantly informative!
Thanks for the course content and presenting this week, was engaging and interesting.
I’m now an ITIL 4 Master! 😃 I just wanted to send a quick note on how great your teachings were. Your passion and experience for ITIL and its practices is greatly appreciated and admired.
Thanks for a great course.
Thanks for your time in introducing us to ITILv4 framework. I enjoyed the session and look forward to learning more about ITILv4.
Thank you for yesterday. Going to tell my manager and team how insightful the session was!
I am still on a ‘high’ from the Service Delivery Manager workshop I did with you, thank you again for giving us an unforgettable experience!
Wanted to reach out to thank you again for the training – I really enjoyed it! And great news, I passed the ITIL v4 exam!!!
Just wanted to share with you that I was able to clear the ITIL 4 Foundation certification exam and the credit goes to you for having such an intriguing session for all the 3 days. 🙂
I just wanted to thank you for running a really informative ITIL foundation course, I took my exam yesterday and achieved a really high score; I’m really pleased with that!
Really appreciate the additional information and thanks again for a really enjoyable course.
Thank you for delivering a great course.
Thank you very much for all your help with the course. It was really awesome and there were a lot of things I could take away to apply to my role.
Hey Adam, I just rocked that ITIL exam at 80% thanks to your teaching and coaching!
Thanks Adam for the excellent training, all your tips and comments were invaluable during the exam.
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Here’s the schedule of courses coming up:
| Date | Duration | Delivery | Location | Spaces |
|---|---|---|---|---|
| None currently scheduled | ||||
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We will never pack a course.
The maximum number of participants on any of our public courses will be 8.
We will run the course even with as few participants as 2 (and we can run it with just 1 for a slight premium).
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Once upon a time, in a bustling city where glass skyscrapers kissed the sky and the hum of technology filled the air, there was a small park. This park was an oasis of greenery amidst the urban sprawl, home to a majestic oak tree that stood tall and proud. This oak had witnessed the city grow and evolve over many decades, and it had become a symbol of strength, wisdom, and resilience for the locals.
Across the street from this park, a group of visionary entrepreneurs was in the process of establishing a new consultancy firm. They wanted a name that would not only represent their commitment to providing insightful and robust solutions but also reflect their deep roots in the community and their dedication to helping businesses grow and flourish.
One crisp autumn morning, as the founders met to brainstorm names, a ray of sunlight broke through the clouds and illuminated the old oak tree in the park. Its leaves shimmered with a golden glow, casting a warm, inviting light. Inspired by this radiant sight, one of the founders suggested the name “BrightOak.” The name embodied the brilliance of innovative ideas and the steadfast strength of the mighty oak, a perfect metaphor for their consultancy.
And so, BrightOak Consultancy was born, with a mission to illuminate the path to success for businesses of all sizes, drawing on their wisdom and experience to help clients thrive in an ever-changing world. The majestic oak continues to stand as a reminder of their origins and their commitment to excellence.