About BrightOak
Based in Southampton, UK, BrightOak Consultancy was founded in 2010 with an aim to help businesses achieve their full potential using best practice IT Service Management. From its inception, the company focused on delivering top-notch consultancy services, specialising in IT service management, business analysis, and organisational change management.
Over the years, BrightOak Consultancy has grown from a small start-up into a well-respected name in the industry. The company’s commitment to excellence, customer-centric approach, and deep industry expertise enabled it to build a strong reputation and a loyal client base.
Today, BrightOak Consultancy stands as a testament to the dedication and hard work of its founders and team members. With a focus on continuous improvement and a track record of delivering successful outcomes, the company remains committed to helping organizations navigate complex challenges and achieve their strategic goals.
Our Vision
“To be a leader in training and consultancy, transforming businesses through innovative solutions, unmatched expertise, and a relentless commitment to client success, fostering sustainable growth and excellence in every partnership.”
Our Guiding Principles
We, at BrightOak, are driven by a set of principles that not only guide how we deliver our services but are also fundamental to how we want the organisation to be and how we want it to operate in every aspect of our business. These principles, are deeply embedded in our organisational structure; they shape our culture and influence our interactions with clients, stakeholders, and each other on a daily basis. They serve as a foundation for our decision-making processes and foster an environment of mutual respect, collaboration, and innovation.
By adhering to these guiding principles, we aim to create lasting relationships and positive impacts within the communities we serve.
- Customer-Centric Approach: We prioritise understanding each client’s unique challenges and goals, delivering tailored solutions that create maximum value.
- Commitment to Excellence: Striving for the highest standards in everything we do, we continually innovate and improve to exceed expectations.
- Integrity and Transparency: Honesty and ethical practices are the foundation of our business, building trust and long-term relationships.
- Collaboration and Partnership: We believe in the power of teamwork—within our organisation and with our clients—fostering a cooperative environment that encourages knowledge sharing and joint success.
- Continuous Learning and Development: Through specialised workshops, certifications, and ongoing professional growth, we stay ahead of industry trends to provide cutting-edge solutions.
- People-First Philosophy: Business is about people—performed by people, with people, and for people. Strong relationships and reputation are central to our success.
- Driven by Expertise and Innovation: Our values of professionalism, reliability, and creativity guide us in delivering solutions that make a real impact.
The Meaning Behind Our Name
When we formed the company, we were trying to come up with a name for our new consultancy. We had played around with many names and several with the words ‘Bright’, ‘Tree’ and ‘Oak’, but nothing seemed to capture what we wanted to say.
Then, as we were discussing names, the sun shone through the huge oak tree outside the window and someone suggested ‘Bright Oak’. It felt like an interesting set of words. We Googled it to see if there were any other companies in our space using the same name. Nothing came up, however we did find an article explaining that ‘Bright Oak’ was an ancient term for the trees where the Vikings held their ‘Wapentakes’ — meetings where the Vikings would pass laws, resolve legal disputes and generally make decisions.
The association between the name and the concept of meeting to resolve issues and give direction felt good, but the deal was sealed when we found out that one of the most famous of these oaks was the Shire Oak in Headingley, which used to stand near where one of the Directors grew up. It was fate — we registered the name immediately.
