Consultancy
Consultancy can mean many things to different people. Cambridge dictionary defines it as “the activity of giving advice on a particular subject”. To us, it is the services we offer to resolve specific problems or where specialist knowledge or experience. Often it is needed but, for one of many reasons, is not available to our clients in-house.
Proven Results
BrightOak’s team is dedicated to process consultancy, project management and implementation. Our clients achieve better business outcomes across their enterprises by utilising our experience with IT strategy, design and implementation
Skilled Consultants
Our highly skilled consultants have partnered with some of the world’s most prominent organisations. They thoroughly analyse and enhance every facet of their operations. From making strategic sourcing decisions to optimising service desk performance and accelerating critical processes, our expertise spans all areas.
Commitment
We are committed to collaborating closely with you to elevate your IT services. Our purpose is to ensure they not only meet but exceed the needs of your organisation. We help you deliver superior value to your customers. Together, we will drive improvements that lead to greater efficiency, enhanced service delivery, and a stronger competitive edge.
Transform Your Business with our Expert Consultancy!
Our Consultancy Services
Our Consulting Approach
Addressing your pain
We start by identifying the areas that need improvement and then help outline the most impactful and valuable enhancements. We guide you on how to address improvements logically and coherently and provide the necessary resources to achieve your goals. You can rely on BrightOak for as much support as you need throughout the journey.
Not just ‘stuck’ on one version
Our team has provided consultancy services to numerous clients, and our experts have encountered almost every scenario. Our breadth of capabilities allows us to ‘flex’ our approach to the engagement and the problem. We bring various technique and best practice expertise, and blend them as needed.
Making the work visible
We use value streams to show the flow of activities and documenting them using standard notation formats. We strive to make sure that all the documentation is unambiguous and is explained during the engagement which means that our work is always clear to follow and maintain once it’s handed over to you.
As Unique As you are
We will adapt all we know to your situation and will create a tailored consultancy engagement for your needs not just churn out the same approach we use for every client. Our approach is pragmatic. Many talk about achieving best practice, but for some of our customers that goal is so far in the distance that it is almost inconceivable and leads to inertia and despair.