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The Enterprise Service Management (ESM) Practitioner course by ESMI provides participants with a comprehensive understanding of Enterprise Service Management principles and practices. The course focuses on applying IT service management principles across various departments such as HR, finance, and facilities to enhance efficiency and collaboration within an organization.
Participants will gain knowledge and skills in:
This course is suitable for:
There are no formal prerequisites for this course, but it is recommended to have a basic understanding of IT service management principles.
Participants will receive a course workbook, available in both hardcopy and e-book formats. Additional materials and resources will be provided during the course.
*per learner
excludes VAT
POA for group bookings
Have a look at when our next Enterprise Service Management Practitioner is running.
BrightOak Ltd is a company registered in England and Wales (Company No. 07247910) at 14 Stinchar Drive, Chandler’s Ford, Eastleigh, England, SO53 4QH. VAT No. GB990474586
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We will never pack a course.
The maximum number of participants on our public courses will be 8.
We will run the course even with as few participants as 2.
Here’s the schedule of courses coming up:
| Date | Duration | Delivery | Location | Spaces |
|---|---|---|---|---|
| None currently scheduled | ||||
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