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The PDC Configuration Management Specialist course covers the essential concepts, processes, and governance needed to design and manage an effective configuration management system (CMS) – ensuring that accurate, reliable CI data supports service management decisions.
Delivered over two days, the course explores configuration management planning, CMDB design, CI identification and classification, data quality governance, and integration with related practices such as change, asset, and incident management.
This is a Professional Designations Certification (PDC) qualification.
By the end of this course, you will be able to:
– Design and implement a configuration management system (CMS/CMDB)
– Define CI classification schemas and configuration baselines
– Maintain CI data accuracy and manage configuration audits
– Integrate configuration management with change, asset, and incident management
– Prepare for the PDC Configuration Management Specialist examination
This course is suitable for:
– IT professionals responsible for CMDB or configuration management
– Service managers relying on configuration data for change and incident decisions
– Anyone seeking a specialist PDC certification in configuration management
There are no formal prerequisites. Familiarity with IT service management concepts is beneficial.
This course prepares you for the PDC Configuration Management Specialist examination.
– Format: Multiple-choice questions
– Exam delivery: Online
All course materials are included in the course fee.
– ITIL® 4 Service Configuration Management Practitioner
– PDC IT Asset Management Essentials
£1350 +VAT per person
The PDC Configuration Management Specialist is for IT professionals who manage or depend on configuration data. Accurate configuration information is foundational to effective change, asset, and incident management – this course gives you the skills to deliver it.
Have a look at when our next PDC Configuration Management Specialist is running.
Get in touch to talk about arranging a private PDC Configuration Management Specialist course for your organisation.
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We will never pack a course.
The maximum learners on our public courses will be 10.
We will run the course even with as few as 2 (and we can run it with just 1 for a slight premium).
Here’s the schedule of courses coming up:
| Date | Duration | Delivery | Location | Spaces |
|---|---|---|---|---|
| None currently scheduled | ||||
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