PDC Configuration Management Specialist

PDC-CMD
Specialist

Experienced Trainers

High Pass Rate

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Overview

The Professional Designations Configuration Management Specialist course provides participants with a comprehensive understanding of Configuration Management (CM) principles and practices. The course covers essential concepts related to the Configuration Management Database (CMDB) and other related CM topics, focusing on the design, deployment, and management required for a sustainable CM process.

Participants will gain knowledge and skills in:

  • Understanding the origins and importance of Configuration Management.
  • Designing and deploying a Configuration Management Database (CMDB).
  • Managing CM data and ensuring data accuracy and integrity.
  • Integrating CM with other IT Service Management processes such as change management, incident management, and service level management.
  • Implementing data governance policies and considerations.
  • Understanding roles related to CM updates and maintenance.
  • Designing federated databases and reconciling data with monitoring tools.

This course is suitable for:

  • Configuration managers
  • Product and service owners
  • Asset management owners
  • Information and security management roles
  • Business analysts
  • IT process designers
  • Data architects
  • IT consultants
  • IT project managers

There are no formal prerequisites for this course, but it is recommended to have a basic understanding of IT Service Management principles and practices.

  • Language: English
  • Duration: 60 minutes
  • Questions: 40 multiple-choice questions
  • Pass mark: 65% (26 questions correct out of 40)
  • Open book: No

Participants will receive a course workbook, available in both hardcopy and e-book formats. Additional materials and resources will be provided during the course.

Related Courses

No related courses.
2 days
Classroom or Virtual
£1350*

*per learner
excludes VAT
POA for group bookings

Have a look at when our next PDC Configuration Management Specialist is running.

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We will never pack a course.

The maximum number of participants on our public courses will be 8.

We will run the course even with as few participants as 2.

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Course:
PDC Configuration Management Specialist

PDC Configuration Management Specialist

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