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The EXIN SIAM® Professional course builds on Foundation-level knowledge and develops the advanced skills needed to design, implement, and manage SIAM in complex, real-world service environments.
Delivered over three days, the course explores SIAM implementation approaches, governance design, tooling strategies, cultural and organisational considerations, and how to manage the transition to a SIAM model.
The Professional level is designed for those who will lead or manage SIAM implementations – not just understand the theory.
By the end of this course, you will be able to:
– Design and implement SIAM governance structures for complex environments
– Select and apply appropriate SIAM implementation approaches
– Manage cultural and organisational change in SIAM transitions
– Design tooling strategies and data models for SIAM environments
– Apply SIAM practices to manage multi-supplier performance and relationships
– Prepare for the EXIN SIAM Professional examination
This course is designed for:
– IT managers and architects leading SIAM implementations
– Service integrators and supplier management professionals
– SIAM Foundation holders seeking the Professional qualification
– EXIN SIAM Foundation certificate (or equivalent SIAM knowledge)
This course prepares you for the EXIN SIAM® Professional examination.
– Format: Scenario-based, open-book
– Pass mark: 60%
– Exam delivery: Online proctored or paper-based
All course materials are included in the course fee, including official SIAM Professional courseware.
£1350 +VAT per person
EXIN SIAM Professional is for IT professionals who will design or manage SIAM environments. If you are responsible for implementing or operating a multi-supplier service integration model, the Professional certification demonstrates you can do it at an advanced level.
Have a look at when our next EXIN SIAM Professional is running.
Get in touch to talk about arranging a private EXIN SIAM Professional course for your organisation.
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We will never pack a course.
The maximum learners on our public courses will be 10.
We will run the course even with as few as 2 (and we can run it with just 1 for a slight premium).
Here’s the schedule of courses coming up:
| Date | Duration | Delivery | Location | Spaces |
|---|---|---|---|---|
| None currently scheduled | ||||
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