Start Date: 08/12/2025 (9:00 am – 17:00 Europe/London)
Duration: 2 days
Delivery Method: Virtual
The ITIL4 Foundation course serves as the gateway to understanding the ITIL®4 framework. It introduces candidates to the fundamentals of IT Service Management (ITSM) through a comprehensive operating model that encompasses the creation, delivery, and ongoing improvement of technology-enabled products and services.
Throughout the course, learners explore ITSM via the Service Value System (SVS). This provides a holistic, end-to-end perspective on how IT services contribute to overall business value. Moreover, this approach integrates key principles from Lean IT, Agile, and DevOps, thereby offering a modern and flexible view of service management.
By completing both the training and the associated exam, participants not only gain a solid foundation in ITIL® 4 concepts. It also unlock access to the broader ITIL® 4 certification pathway, enabling further professional development and specialisation.
If you need longer to digest all the materials, consider our 3 day version of the course.
The ITIL 4 Foundation (2-day) course is ideal for individuals who want to build a strong understanding of IT Service Management (ITSM) best practices and how ITIL principles enhance business efficiency. Specifically, it’s well-suited for:
While there are no mandatory prerequisites, having experience in IT services is advantageous.
This course prepares you for the ITIL4 Foundation Certification examination.
You will be provided with full materials for the course and to assist your revision prior to the exam:
The official ITIL4 publication eBook and the official PeopleCert course materials are accessed from within your candidate portal once you have redeemed your PeopleCert Voucher Code.
Fill out the form below, and we will be in touch shortly.
Here’s the schedule of courses coming up:
| Date | Duration | Delivery | Location | Spaces |
|---|---|---|---|---|
| None currently scheduled | ||||
Don’t see a convenient date?
We will never pack a course.
The maximum number of participants on any of our public courses will be 8.
We will run the course even with as few participants as 2 (and we can run it with just 1 for a slight premium).
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Once upon a time, in a bustling city where glass skyscrapers kissed the sky and the hum of technology filled the air, there was a small park. This park was an oasis of greenery amidst the urban sprawl, home to a majestic oak tree that stood tall and proud. This oak had witnessed the city grow and evolve over many decades, and it had become a symbol of strength, wisdom, and resilience for the locals.
Across the street from this park, a group of visionary entrepreneurs was in the process of establishing a new consultancy firm. They wanted a name that would not only represent their commitment to providing insightful and robust solutions but also reflect their deep roots in the community and their dedication to helping businesses grow and flourish.
One crisp autumn morning, as the founders met to brainstorm names, a ray of sunlight broke through the clouds and illuminated the old oak tree in the park. Its leaves shimmered with a golden glow, casting a warm, inviting light. Inspired by this radiant sight, one of the founders suggested the name “BrightOak.” The name embodied the brilliance of innovative ideas and the steadfast strength of the mighty oak, a perfect metaphor for their consultancy.
And so, BrightOak Consultancy was born, with a mission to illuminate the path to success for businesses of all sizes, drawing on their wisdom and experience to help clients thrive in an ever-changing world. The majestic oak continues to stand as a reminder of their origins and their commitment to excellence.
