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The EXIN IT Service Management Foundation Bridge based on ISO/IEC 20000:2018 is a one-day accelerated route to the EXIN ITSM Foundation certification, designed for candidates who already hold an ITIL® Foundation certificate.
Rather than covering content already familiar from ITIL, the Bridge focuses specifically on the ISO/IEC 20000:2018 standard, its formal requirements, and how they map to and extend the ITIL framework. It is an efficient route to dual ITSM certification for experienced practitioners.
By the end of this course, delegates will be able to:
– Explain the specific requirements of ISO/IEC 20000:2018 not covered in ITIL
– Understand the relationship between ITIL and ISO 20000
– Prepare for the EXIN ITSM Foundation Bridge examination
ITIL Foundation holders seeking ISO 20000:2018 Foundation certification via the Bridge pathway.
ITIL® Foundation certificate (any version) is required to attend this course.
EXIN IT Service Management Foundation Bridge:
– 30 questions, closed-book
– 45 minutes
– Pass mark: 65%
– Exam voucher included
All course materials included.
– EXIN IT Service Management Foundation based on ISO/IEC 20000:2018 (full course)
– ISO 20000 Lead Implementer
– ITIL® 4 Practitioner modules
£695 +VAT per person
An efficient one-day route to ISO 20000 Foundation certification for ITIL-qualified ITSM professionals.
Have a look at when our next EXIN IT Service Management Foundation Bridge based on ISO/IEC 20000:2018 is running.
Get in touch to talk about arranging a private EXIN IT Service Management Foundation Bridge based on ISO/IEC 20000:2018 course for your organisation.
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We will never pack a course.
The maximum learners on our public courses will be 10.
We will run the course even with as few as 2 (and we can run it with just 1 for a slight premium).
Here’s the schedule of courses coming up:
| Date | Duration | Delivery | Location | Spaces |
|---|---|---|---|---|
| None currently scheduled | ||||
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