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ITIL® (Version 5) Foundation introduces learners to the latest evolution of the world’s most widely adopted framework for digital product and service management.
Released globally in February 2026, ITIL (version 5) reflects modern digital‑first, product‑centric and AI‑native environments, expanding on ITIL4 while keeping its core principles intact.
The Foundation level provides a practical introduction to the ITIL Value System, the Product and Service Lifecycle, the Guiding Principles, and the modernised practices that support consistent, value‑driven delivery in complex environments. It is the official entry point into the updated certification scheme.
By the end of ITIL Foundation, learners will be able to:
This course is ideal for:
While there are no mandatory prerequisites, having experience in IT services is advantageous.
This course prepares you for the ITIL (version 5) Foundation Certification examination.
You will be provided with full materials for the course and to assist your revision prior to the exam:
The official ITIL (version 5) publication eBook and the official PeopleCert course materials are accessed from within your candidate portal once you have redeemed your PeopleCert Voucher Code.
Perfect for anyone new to IT service management or looking to understand the key concepts, principles, and practices of ITIL.
We run ITIL<sup>®</sup> (version 5) Foundation courses about every month.
Get in touch to talk about arranging a private ITIL<sup>®</sup> (version 5) Foundation course for your organisation.
Fill out the form below, and we will be in touch shortly.
We will never pack a course.
The maximum learners on our public courses will be 8.
We will run the course even with as few as 2 (and we can run it with just 1 for a slight premium).
Here’s the schedule of courses coming up:
| Date | Duration | Delivery | Location | Spaces |
|---|---|---|---|---|
| None currently scheduled | ||||
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Once upon a time, in a bustling city where glass skyscrapers kissed the sky and the hum of technology filled the air, there was a small park. This park was an oasis of greenery amidst the urban sprawl, home to a majestic oak tree that stood tall and proud. This oak had witnessed the city grow and evolve over many decades, and it had become a symbol of strength, wisdom, and resilience for the locals.
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And so, BrightOak Consultancy was born, with a mission to illuminate the path to success for businesses of all sizes, drawing on their wisdom and experience to help clients thrive in an ever-changing world. The majestic oak continues to stand as a reminder of their origins and their commitment to excellence.
