The Professional Designations’ integratedITSM™ Designation Scheme is designed to recognize and validate the expertise and accomplishments of IT professionals.
To attain the full designation, it is required that you achieve the following designations:
- integratedITSM™ Champion
- integratedITSM™ Professional
- Organizational Change Management Architect™
- IT Business Relationship Management Architect™
- Value Stream Mapping Architect™
- IT Performance & Improvement Management Architect™
New to integratedITSM? Start with Essentials
The integratedITSM Essentials course is the natural entry point to the PDC designation scheme. In two days, you’ll gain a systems-level understanding of how ITSM processes connect with Lean, Agile, DevOps, and organisational change – the foundation everything else in the scheme builds on.
We have two public cohorts running this summer. Fully virtual, so you can attend from anywhere in the world.
Book Your Place
No prerequisites. Maximum 10 delegates. We run with as few as 2.
Want to understand the thinking behind the scheme? Read our in-depth article: The PDC integratedITSM Scheme