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The Kepner-Tregoe (KT) Problem Solving and Decision Making (PDSM) methodology is one of the most widely used structured approaches to problem solving and decision analysis in the world, trusted by organisations in every sector for over 60 years.
This three-day KT-accredited course teaches participants how to apply the four KT rational processes: Situation Appraisal, Problem Analysis, Decision Analysis, and Potential Problem/Opportunity Analysis. The methodology provides a rigorous, systematic approach to defining problems, finding root causes, making clear decisions, and anticipating risks.
Delivered by KT-certified facilitators, the course combines theory with extensive practical application using real-world case studies and participants’ own business challenges.
By the end of this course, you will be able to:
This course is suitable for:
There are no formal prerequisites.
A KT certificate of completion is provided on successful completion. No formal examination.
All course materials are included, including the official KT workbooks and job aids.
KT Problem Solving and Decision Making is for professionals who need to solve complex problems and make high-stakes decisions. The structured KT approach brings rigour and clarity to situations that would otherwise be handled through intuition and guesswork.
Have a look at when our next Problem Solving and Decision Making (PSDM) is running.
Get in touch to talk about arranging a private Problem Solving and Decision Making (PSDM) course for your organisation.
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We will never pack a course.
The maximum learners on our public courses will be 10.
We will run the course even with as few as 2 (and we can run it with just 1 for a slight premium).
Here’s the schedule of courses coming up:
| Date | Duration | Delivery | Location | Spaces |
|---|---|---|---|---|
| None currently scheduled | ||||
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