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The Hardware Asset Management (HAM) Specialist is a three-day certification course that gives IT and operations professionals the skills and knowledge to design, implement, and manage an effective Hardware Asset Management programme.
The course aligns IT Service Management (ITSM) best practices with HAM best practices, and is grounded in the ISO 55000 asset management standard. It covers the full hardware asset lifecycle from procurement and deployment through to retirement and disposal, and equips delegates with the tools to manage risk, control costs, and maintain accurate hardware inventories across complex IT environments.
By the end of this course, delegates will be able to:
– Explain the risks, costs, challenges, and benefits associated with Hardware Asset Management
– Manage different types of hardware assets to avoid organisational and compliance risks
– Identify potential issues when implementing a HAM programme and how to address them
– Build a comprehensive business case for HAM to gain stakeholder commitment
– Describe the key HAM processes required for an effective programme
– Specify requirements for evaluating and selecting HAM toolsets
– Implement hardware lifecycle control, including retirement and disposal procedures
– Integrate HAM with IT Service Management best practices and ISO 55000 standards
IT and operations professionals responsible for managing hardware assets, including:
– IT asset and inventory managers
– IT Operations Managers
– Procurement and finance personnel with hardware responsibilities
– IT Service Managers, IT Consultants, and Business Analysts
– Facilities and operations teams handling hardware logistics
Recommended but not required:
– IT Asset Management (ITAM) Foundation certificate
– At least three months experience across all phases of Hardware Asset Management
– A general understanding of IT Service Management best practice (e.g. ITIL Foundation)
ITAMOrg Hardware Asset Manager (HAM) Specialist examination:
– 40 questions, multiple-choice, closed-book
– 60 minutes
– Pass mark: 65% (26/40)
– Online proctored examination
– Exam voucher included
Provided by the trainer:
– Course manual and handouts
– HAM Specialist mock examination
– Official HAM Specialist examination voucher
Examination administered by ITAMOrg.
– Software Asset Management (SAM) Specialist
– ITIL® 4 IT Asset Management Extension
– PDC IT Asset Management Essentials
£1495 +VAT per person
For IT and operations professionals responsible for managing physical IT assets – covering the full hardware lifecycle from procurement to disposal, aligned to ISO 55000 and ITSM best practice.
Have a look at when our next Hardware Asset Management (HAM) Specialist is running.
Get in touch to talk about arranging a private Hardware Asset Management (HAM) Specialist course for your organisation.
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We will never pack a course.
The maximum learners on our public courses will be 10.
We will run the course even with as few as 2 (and we can run it with just 1 for a slight premium).
Here’s the schedule of courses coming up:
| Date | Duration | Delivery | Location | Spaces |
|---|---|---|---|---|
| 27/07/2026 | 3 days | Virtual | 10 / 10 |
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