ITIL4 Practitioner in Change Enablement badge

ITIL®4 Change Enablement Practitioner

ITIL4-CHG-PRC
Practitioner

Experienced Trainers

High Pass Rate

Any questions?

Overview

The ITIL® 4 Change Enablement Practitioner is a one-day course that develops practical expertise in the Change Enablement practice within the ITIL 4 framework. Change Enablement is the practice that maximises the number of successful changes by ensuring that risks are properly assessed, changes are authorised appropriately, and the change schedule is managed effectively. This course covers the full spectrum of change types – standard, normal, and emergency – and how to manage each in a modern IT environment.

Designed for practitioners already holding ITIL® 4 Foundation, this course provides in-depth coverage of the practice’s concepts, activities, roles, and metrics – and prepares you for the single-practice practitioner examination.

By the end of this course, you will be able to:

  • Define the key concepts, principles, value, and challenges of Change Enablement
  • Describe the inputs, outputs, and activities of the Change Enablement practice
  • Understand the roles and responsibilities involved in Change Enablement
  • Apply Change Enablement processes and procedures in real-world scenarios
  • Assess, authorise, and schedule changes using appropriate governance models
  • Manage emergency changes and post-implementation review processes
  • Prepare for the ITIL® 4 Change Enablement Practitioner examination

This course is ideal for:

  • Change managers and CAB members responsible for change governance
  • IT operations staff involved in assessing or implementing changes
  • ITIL® 4 Foundation holders seeking specialist practitioner certification
  • IT professionals wanting a recognised qualification in Change Enablement

The following prerequisite is required:

  • ITIL® 4 Foundation certification

This course prepares you for the ITIL® 4 Change Enablement Practitioner examination, administered by PeopleCert.

  • Format: 20 multiple-choice questions
  • Duration: 30 minutes (38 minutes for non-native language candidates)
  • Pass mark: 65% (13 out of 20)
  • Open book: No
  • Exam delivery: Online proctored or paper-based at an authorised test centre

All course materials are included in the course fee. You will receive:

  • ITIL® 4 Change Enablement Practitioner courseware
  • Practice exam questions
  • Revision support materials

Defining the term ‘Service’

What is Value?

The ITIL® Guiding Principles

Keys to Success with Problem Management

The PDC integratedITSM Scheme

What Is Problem Management?

Related Courses

SDI-SDM
Manager

SDI Service Desk Manager v9

Duration:

4 days

Price:

£2050 +VAT
SDI-SDA
Foundation

SDI Service Desk Analyst v9

Duration:

3 days

Price:

£1350 +VAT
APMG-CHG-PCT
Practitioner

APMG Change Management Practitioner

Duration:

2 days

Price:

£1350 +VAT
SIAM-FND
Foundation

EXIN SIAM Foundation

Duration:

3 days

Price:

£1450 +VAT
PDC-INT-ITSM-ESS
Essentials

integratedITSM Essentials

Duration:

3 days

Price:

£1850 +VAT
PDC-PERF-IMP
Specialist

PDC IT Performance & Improvement Management

Duration:

2 days

Price:

£1350 +VAT
£695 +VAT per person

Who is it for?

The Change Enablement Practitioner course is for IT professionals who manage or govern changes to IT services and infrastructure. Whether you chair a Change Advisory Board, assess change risk, or implement changes in production, this certification demonstrates your competence in structured change management.

Duration

1 day

Schedule

Have a look at when our next ITIL<sup>®</sup>4 Change Enablement Practitioner is running.

Nothing schedule. Get in touch.

Get in touch to talk about arranging a private ITIL<sup>®</sup>4 Change Enablement Practitioner course for your organisation.

Share this course

Get In Touch

Fill out the form below, and we will be in touch shortly.

We Promise ...

We will never pack a course.

The maximum learners on our public courses will be 10.

We will run the course even with as few as 2 (and we can run it with just 1 for a slight premium).

I'm Interested!

Fill out the form below, and we will be in touch shortly.
Contact Information
Course:
ITIL®4 Change Enablement Practitioner

I'm Interested!

Fill out the form below, and we will be in touch shortly.
Contact Information
Course:
ITIL®4 Change Enablement Practitioner

ITIL®4 Change Enablement Practitioner

Here’s the schedule of courses coming up:

Error

Don’t see a convenient date?

How can we help?

Searching for something? Let’s help find what you’re looking for.

Whether you’re after expert ITSM consulting, fantastic training courses, or just some advice, use the search box to easily find what you need.

Once upon a time, in a bustling city where glass skyscrapers kissed the sky and the hum of technology filled the air, there was a small park. This park was an oasis of greenery amidst the urban sprawl, home to a majestic oak tree that stood tall and proud. This oak had witnessed the city grow and evolve over many decades, and it had become a symbol of strength, wisdom, and resilience for the locals.

Across the street from this park, a group of visionary entrepreneurs was in the process of establishing a new consultancy firm. They wanted a name that would not only represent their commitment to providing insightful and robust solutions but also reflect their deep roots in the community and their dedication to helping businesses grow and flourish.

One crisp autumn morning, as the founders met to brainstorm names, a ray of sunlight broke through the clouds and illuminated the old oak tree in the park. Its leaves shimmered with a golden glow, casting a warm, inviting light. Inspired by this radiant sight, one of the founders suggested the name “BrightOak.” The name embodied the brilliance of innovative ideas and the steadfast strength of the mighty oak, a perfect metaphor for their consultancy.

And so, BrightOak Consultancy was born, with a mission to illuminate the path to success for businesses of all sizes, drawing on their wisdom and experience to help clients thrive in an ever-changing world. The majestic oak continues to stand as a reminder of their origins and their commitment to excellence.