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VeriSM™ Essentials is a one-day introduction to the VeriSM service management framework – designed for professionals who are new to service management or who want a concise introduction to the VeriSM mindset before progressing to Foundation level.
VeriSM is a modern, consumer-centric approach to service management that recognises the diversity of modern organisations and the need for flexible, contextual service management rather than a one-size-fits-all framework. Essentials introduces the core concepts without the full depth of the Foundation qualification.
By the end of this course, delegates will be able to:
– Explain what VeriSM is and how it differs from traditional ITSM frameworks
– Describe the VeriSM model and its key components
– Understand how VeriSM can be applied in different organisational contexts
– Prepare for the VeriSM Essentials examination
Non-IT staff, business stakeholders, and anyone new to IT service management who wants an accessible introduction.
No formal prerequisites.
VeriSM™ Essentials:
– 30 multiple-choice questions, closed-book
– 30 minutes
– Pass mark: 65%
– Exam voucher included
All course materials included.
– VeriSM™ Foundation
– ITIL® 4 Foundation
£595 +VAT per person
A one-day taster for those who want to understand service management without the full Foundation curriculum – and a recognised credential to show for it.
Have a look at when our next VeriSM™ Essentials is running.
Get in touch to talk about arranging a private VeriSM™ Essentials course for your organisation.
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We will never pack a course.
The maximum learners on our public courses will be 10.
We will run the course even with as few as 2 (and we can run it with just 1 for a slight premium).
Here’s the schedule of courses coming up:
| Date | Duration | Delivery | Location | Spaces |
|---|---|---|---|---|
| None currently scheduled | ||||
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