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The ITIL® (Version 5) Foundation – Enhanced is a 3-day course that goes beyond the standard Foundation syllabus to give delegates a genuinely comprehensive introduction to how ITIL v5 works in practice.
The standard ITIL v5 Foundation is a 2-day course covering the core framework – the ITIL Value System, the Product & Service Lifecycle, the Guiding Principles, and the modernised practices that underpin value-driven service delivery in AI-native and digital-first environments. The Enhanced version takes that further. Over a third day, we cover all 15 ITIL practices that were included in the original ITIL 4 Foundation 3-day course but were not carried forward into the standard ITIL v5 Foundation syllabus.
If you want the certification, the standard course delivers it. If you want the depth, this is the course to choose.
By the end of this course, delegates will be able to:
This course is designed for:
There are no mandatory prerequisites. Experience working in IT services is advantageous but not required. No prior ITIL knowledge is assumed.
If you hold an ITIL 4 Foundation certificate and are looking to bridge to ITIL v5, consider the ITIL® (Version 5) Foundation Bridge course instead.
ITIL® (Version 5) Foundation certification, administered by PeopleCert:
Provided by the trainer:
Via PeopleCert candidate portal:
Ideal for IT and service management professionals who want more than the standard Foundation – this course adds all 15 extended ITIL practices for delegates who need real depth, not just certification.
We run ITIL<sup>®</sup> (version 5) Foundation – Enhanced courses about every month.
Get in touch to talk about arranging a private ITIL<sup>®</sup> (version 5) Foundation – Enhanced course for your organisation.
Fill out the form below, and we will be in touch shortly.
We will never pack a course.
The maximum learners on our public courses will be 10.
We will run the course even with as few as 2 (and we can run it with just 1 for a slight premium).
Here’s the schedule of courses coming up:
| Date | Duration | Delivery | Location | Spaces |
|---|---|---|---|---|
| 22/07/2026 | 3 days | Virtual | 10 / 10 |
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