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VeriSM™ Foundation provides a comprehensive introduction to the VeriSM service management framework. VeriSM is designed for modern, digital-first organisations that need flexible, contextual service management rather than a prescriptive framework.
Over two days, the course covers the VeriSM model in full – including the Service Management Mesh, the four management practices (Agile, Lean, SIAM, DevOps), and how organisations can adapt their service management approach to their specific context and culture.
VeriSM is a fresh alternative to traditional ITSM frameworks and an excellent companion to ITIL, offering a more organisational and cultural perspective on service management.
By the end of this course, delegates will be able to:
– Explain the VeriSM model and its components
– Describe the Service Management Mesh and how it is applied
– Understand how VeriSM integrates Agile, Lean, DevOps, and SIAM
– Apply VeriSM principles to service management challenges
– Prepare for the VeriSM Foundation examination
Service managers, IT managers, and anyone involved in service management who wants a modern, flexible framework perspective.
VeriSM Essentials or general ITSM experience is beneficial.
VeriSM™ Foundation:
– 40 multiple-choice questions, closed-book
– 60 minutes
– Pass mark: 65% (26/40)
– Exam voucher included
All course materials included.
– VeriSM™ Professional
– ITIL® 4 Foundation
– EXIN SIAM Foundation
£1095 +VAT per person
For those who want a service management certification that reflects how modern organisations actually work.
Have a look at when our next VeriSM™ Foundation is running.
Get in touch to talk about arranging a private VeriSM™ Foundation course for your organisation.
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We will never pack a course.
The maximum learners on our public courses will be 10.
We will run the course even with as few as 2 (and we can run it with just 1 for a slight premium).
Here’s the schedule of courses coming up:
| Date | Duration | Delivery | Location | Spaces |
|---|---|---|---|---|
| None currently scheduled | ||||
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